Comtel Maintains, Updates & Manages Your Systems, Automatically.
Reliable communications systems only stay that way if they are maintained.
For those who don't have dedicated internal resources for maintaining their communications infrastructure, or prefer to utilise our experience, Comtel offers managed service agreements.
Under a managed service contract with Comtel, we maintain, update and upgrade your systems. Rather than operating under a break-fix model, our highly trained and experienced technicians can predict and solve potential problems, before they even happen.
At regular agreed periods, we will access and use your systems so that we know they are working the way they should be, confirm that software and firmware updates are applied, and report back to you.
Our managed service agreements
With Comtel managed service agreement, you will receive
- Regular system testing and reporting
- Programming changes and requirements
- User training
- Software & system maintenance
