The Challenge
IG Design Group, a global leader in gift packaging and stationery, depends on high-speed, always-on connectivity to support its logistics, warehousing, and business operations. Located in an industrial zone with frequent civil works activity, the company faced an increasing risk of fibre damage, posing a serious threat to productivity and revenue.
To mitigate this risk, IG Design needed a low-latency backup solution that could deliver the same performance as its primary 10 Gbps fibre connection. The solution had to be rapidly deployable and integrate seamlessly into existing infrastructure without disrupting day-to-day operations.
Comtel’s Solution
To meet these requirements, Comtel delivered a high-performance wireless disaster recovery solution using an 80 GHz millimetre wave radio link, capable of fibre-equivalent speed and reliability.
Key aspects of the deployment included:
- Two 80 GHz radios configured for 10 Gbps full-duplex, line-of-sight transmission
- Installation of rooftop radio masts using elevated work platforms to ensure signal integrity and stability
- Seamless integration with IG Design’s existing disaster recovery systems
The result was a robust, enterprise-grade backup connection, ready to activate instantly if the primary fibre link failed.
The Result
Just weeks after deployment, a civil works incident in the area caused a major fibre cut. Thanks to the newly installed wireless link, IG Design experienced zero downtime. The backup system took over immediately, maintaining full connectivity and performance without disruption.
he investment proved its worth from day one, ensuring business continuity, protecting revenue, and highlighting the importance of a proactive disaster recovery strategy
“The radio link from Comtel kept our business running without a hitch during the recent fibre outage. It paid for itself the moment it went live.”
— Ben Boldeman, IT Manager, IG Design Group
See Comtel’s full telephony & network communications solutions.
